Is your bank interested in customer retention?

Frequently we are invited to lunch by aggressive bankers looking for dealflow. They all tell us “You are buying and selling companies and we have money to lend for those transactions!” While we enjoyed meeting them, they didn’t realize the inherent weakness in their value proposition. Having money to lend is great. But so does every other bank in town, and we’ve been approached by most of them.

Tired of picking up the check?

Closing deals is the name of the game… it’s how you get paid. Banking is a relationship-based business if there ever was one. Let’s talk about how you can create some real value in your banking relationships… not just to us but the people that really matter… your clients! To truly make a difference to your customers, you must bring more value to them than your numerous competitors. Which is hard because the banking industry is so highly regulated that it’s almost impossible to distinguish yourself from anyone else.

One thing we learned very early in our existence: Every time a business changes hands, there are winners and losers. The winners are everyone associated with the buyers, and the biggest winner among them is the buyer’s bank. They make money in several ways:

  • Acquisition Loan origination fees
  • Acquisition Loan interest
  • Payroll Services
  • Merchant Services
  • The additional daily deposits
 

The buyer’s suppliers, accountants and attorneys also gain valuable accounts.

The losers, of course are everybody associated with the seller. If you were the seller’s banker, gone with no notice are accounts you’ve likely nurtured for years. And a competitor of yours is now the beneficiary of your excellent service over the years.

We have never been involved in a transaction where the seller’s bank knew it was about to lose a large account. Bankers pride themselves on many things and so do Mergers and Acquisitions professionals. Discretion is our biggest client mandate. We do these deals under tight security. Rarely does anyone know that a company is going to be sold until the transaction is complete.

A relationship with Players Capital Group can help reduce this very costly attrition.

How about new business?

When you help a client grow by acquisition, you are adding value to your client relationship. He grows his business and you grow yours. In a business where it’s hard to distinguish yourself from your competitors, and almost impossible to develop a unique selling proposition, this is a very inexpensive way to increase business.

It costs you nothing to advise a client that owns twenty gas stations that we have ten available in the next town over that would fit right into his footprint, and that you’d be delighted to lend him the money for the acquisition. You need only keep your bankers informed of what we have available. Bankers that aggressively promote our mutual interests get first look and other perks. Ask us about them!

And while we can help you build your business, we can also help you keep it. You lose millions if not more to simple, easily preventable attrition. You also lose millions more by passively allowing competitors to close deals and gain accounts that you could have easily had by being proactive. Your bank could experience tremendous added revenue by recognizing and methodically acting on the synergies between our respective occupations. Depending on your corporate culture, what we are proposing can be as formal or as informal as it needs to be. 

Let us help you bring real and dynamic value to your banking relationships. We love deals that are a win for everyone. The only way to do business!

Let’s prosper together!

If you would kindly fill out this form we will be in touch to tailor a specific plan to boost your revenues, help you retain customers and develop new ones!

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This is Madison Square Garden in Manhattan, NY. There are hundreds of private investment groups within a mile of this storied venue who control trillions of dollars of investment capital. Many of our partners played here and we frequently entertain the investors that control this capital at New York Rangers home games. This is a very effective way to drive deals and cultivate relationships!

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